TinyOwl - General Manager - Operations

TinyOwl is a Mumbai-based company founded in 2014 by IIT Bombay Alumni. We are a team of designers, developers and strategists backed by some of the biggest VCs in the world. Our mission is to connect people with their food. We have started off by developing a smart and simple food ordering application.

We are growing at great speed and to keep up, we are looking for great talent and inspiring leaders in product development, business operations and general management. We believe in valuing individuals and helping them develop to their full potential. Hardworking and passionate, people at TinyOwl are focused on delivering the best food experience to the world.

The Opportunity:

Drives Business growth, and Market Share of the Specific Category with strong product, competition and consumer analytics. Contributes in development of Periodic Financial Plans and Projections. Contributes in the product communication development on the site. Creation and Execution of the Sales and Promotion Plans. Maximizing Sell Thrus.

- Delivering Weekly, Monthly, Quarterly, and Annual - Revenue, Margin, and Markdown targets.

- Contributes in development of Range Architecture based on consumer segment insights, regional requirements, marketplace knowledge, and competitive data (both online and offline retail).

- Provides timely information on consumer insights and sale rates to sourcing team, to enable them buy better.

- Contributes in creation of sales plans and completely owns up the execution of the same to maximize sell-thrus of the inventory made available to sell.

- Monitoring product lifecycle of every product in the category and take early calls for opportunity maximization.

- Executes inter-category / intra-category events and sales promotions.

- Ensures that the product placed on site is relevant to category, features and USP well explained to the viewer in simple customer centric language, product is well packaged to attract and excite customers.

- Conversion and Basket Size Maximization and Target achievement.

- Monitors the last mile, i.e., logistics from DC/ Vendor to end customer - is timely and as per order.