- Work with the clients and Tiger leadership to detail out requirements of client programs
- Engage from Deal to Delivery and get the Requirements triaged and publish the staffing plan.
- Publish Quarterly Forecast for all the streams in the Portfolio to enable Practice and TA team to plan the mode of fulfillment.
- Own planning & fulfillment of staff required to deliver these programs
- Manage the on-boarding processes - verifications, interviews, access, orientation, training, etc.
- Report key program metrics - utilization, open requirements, current staffing, future plan etc.
- Work with Infosec teams to manage data security standards, audits etc.
- Institutionalize delivery best practices, adherence to Tiger standards, review processes etc.
- Contribute towards creating Statement of Work and Work Orders
- Responsible for all allocations, extensions and Releases in system and ensure perfect data.
- Review Financial parameters like Billing Rate, Billing Date and establish Governance around the same.
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