Thoucentric - Senior Consultant - Digital Commerce

Senior Consultant - Digital Commerce

Job Description:

About Thoucentric:

Thoucentric is a niche management consulting firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.

We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.

We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fueling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.

Thoucentric is an 'Ethos' that epitomizes the essence of being a good human. living a life of purpose. being life itself! We are an extension of ourselves together! We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.

At Thoucentric, we work on various problem statements.

The most popular ones are :

Building capabilities that address a market need, basis our ongoing research efforts. Solving a specific use case for a current or potential client based on challenges on-ground. Developing new systems that help be a better employer and a better partner to clients. All of these need the best of minds to work on them day-to-day; and we do exactly that! Your contribution to organization development is as important as outward facing consulting. We are invested in both, employee growth and client success!

What is in it for you:

Be part of the exciting Growth Story of Thoucentric!

Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a self-starter, you will also get multiple opportunities to design, drive and contribute to the organizational and practice initiatives.

Constant learning curve with very approachable and intellectual group of consultants.

Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.

Requirements:

Position Overview:

We are actively looking for a proficient and seasoned Tech Lead for Digital Marketing, Omnichannel, D2C and B2B area to become an integral part of our dynamic team. In this pivotal role of IT Project/Program Manager - Digital, you will be at the forefront of shaping and maintaining the Tech stack for Marketing, D2C and Digital Assets including various Brand websites, content & community blog / content creation sites, with a primary focus on enhancing its efficiency, scalability, and overall triumph. Your wealth of expertise will be indispensable as you lead and mentor our team, all while spearheading innovation.

Key Responsibilities :

- Prior technical experience of working on ADtech, Martech tools for driving marketing / brand initiatives and to enable the marketing teams in media activations in digital channels

- Detailed knowledge of CDP, CMS, GCP, GMP Architecture

- Detailed knowledge of D2C commerce tech stack, related product solution providers, integration technologies with payment gateway, shipping logistics provider etc

- Ensure all Websites are updated, optimized for performance and necessary analysis can be derived with a technical knowledge on integrations, CMS, A/B testing setup etc

- Enable business stakeholders with required analytics and insights capabilities like a PCA etc to measure and report performance of all Digital KPIs, reports and dashboards. This Includes oversight for activities such as data Ingestion, data processing, data visualization, longer term data analytics

- Ability to lead a technical team of SMEs in Consumer technology, website technology, data platform, measurement & analytics area

- Should be able to engage with Business and digital team for opportunity identification, scoping, prioritization, development, timelines communication, CRs, delivery and BAU activities.

- Develop a methodology and bring in latest tech solutions by way of benchmarking and learnings from best practices across industries in the digital space.

- Develop detailed user requirements/user stories for digital medium journey and ensure that these are clearly understood by all key stakeholders

- Should be able to create the Solution design, best fit Architecture, functional and technical specification as per the Business requirements and global guidelines.

- Engage and review the deliveries with the Vendor for quality, Cost, timelines adherence, and take corrective measures for ensuring the same.

- Ensure the Solution design and deliveries are compliant to the business template and Security guidelines.

- Follow the project management guidelines for new, and change request processes around brand websites, app development, enhancements, technical upgrades, SEO and CMS activities.

- Ensure holistic and timely delivery, QA, best utilization of the capabilities, resources and data around the requirements of the market projects.

Qualifications:

- Overall 10+ years of experience in Consumer technology area, Marketing Solution and Data management

- 5+ years' experience in Martech, Adtech, Website technologies, B2B & D2C technologies

- Demonstrated familiarity with the Adobe Suite and Web SDKs (e.g., AEM, Adobe Magento, Adobe Analytics etc)

- Good knowledge of value chain, marketing, and sales functions in FMCG industry

- Bachelor's degree in business, information systems, or a similar relevant field. Experience leading development or implementations for enterprise applications.

- MBA with specialization in IT, Systems, Operations