Thoucentric - Project Manager/Program Manager - Knowledge Management

Role Description:

- Formulate, organize, and coordinate inter-connected projects across various departments and geographies.

- Knowledge Managent Experience is mandatory

- Generate and manage internal knowledge management content, create workflows for consumption, track usage and adoption, work to improve user consumption and adoption

- Leverage the past experience or gradually pick-up functional aspects which include business processes in the areas of the supply chain, finance, sales & distribution, marketing, retail, eCommerce, etc.

- Project/Program Management of various corporate IT programs and large-scale IT implementations

- Responsible for planning, resource management, issue/risk management, stakeholder management and reporting on the projects / programs

- Identify improvement and efficiency opportunities across the projects

- Implement project review and quality assurance to ensure successful execution of goals and stakeholder satisfaction

- Be the liaison between senior business stakeholders and technology teams to make programs successful from a business perspective.

- Hands on experience in establishing and running large initiatives through structured programs.

- Define and document the Project Objectives, Scope, Assumptions, Risks and Mitigation. Develop a high-level Project chart with milestones and estimated timelines. Detail the resources, points of contact, execution method and support mechanism.

- Develop a detailed project plan with tasks, resources, timelines, status tracking. Monitor and track progress of the project plan. Ensure resource availability, allocation and tasks are completed on time to the satisfaction of stakeholders.

- Manage timely appropriate communication and relationship with clients, vendors, partners, and other stakeholders. Create and manage periodic reporting of project execution status and other trackers in standard accepted formats.

- Own the project plan's delivery on-time and in scope to the satisfaction of all stakeholders. Perform periodic risk assessment and minimize risks through appropriate planning and escalation.

- Measure and communicate project performance using standard techniques and measures. Maintain a comprehensive project documentation that is reusable.

Required Skills:

- Knowledge and Content Management experience.

- The ideal candidate for this role needs to be an excellent leader with experience in managing cross-functional teams to deliver results within the necessary framework, adhering to cost, and project delivery timelines.

- Experience in working in Waterfall, Agile and/or Hybrid project environments

- Prior Exposure in FMCG IT Programs will be an added advantage

- Strong working experience in Microsoft tools (Excel, PowerPoint etc.) including good presentation skills

Educational Qualifications:

- Strong educational background from reputed engineering and management schools with 4-10 years of experience

- Certifications in Project Management or Agile domain like PMP, PRINCE2, CSM, CSPO, SAFe preferred