Role Description:
- Manage and execute business research projects in the area of strategy; procurement and /or marketing for various clients including large corporations and professional service firms
- Understand research objectives based on client type and accordingly follow a work approach, interpret and analyze information for accuracy, exhaustiveness and applicability
- Deliver high quality, client-ready output with minimal supervision; identify risks / issues and escalate to the project leads in a timely manner
- Responsible for the quality of the work being done in the team; review work thoroughly to ensure consistently high quality output, value addition and adherence to timelines; be able to judge required level of own involvement on projects, execute parts of projects if situation so demands
- Provide analysts with effective verbal/ written feedback; counsel analysts on technical as well as business skills and guide them on best practices
- Keep analyst team motivated, handle difficult situations such as dissatisfaction/disagreement among team, escalate to seniors in a timely manner
Role Expectations
- Knowledge of various databases such as DialogPro, OneSource, Factiva and Bloomberg; understanding of industry dynamics such as KPIs and frameworks such as SWOT analysis, Porter's Five Forces and GE-McKinsey Matrix
- Motivated, fast thinking, dynamic person with strong business acumen
- Excellent communication skills, both written and verbal
- Strong people management skills
- Perseverant and - can do attitude
- Ability to lead by example
Key Skills:
- Project management - ability to constantly maintain the quality levels across all projects, ability to do multi-tasking
- Client management - establish client relationship with continued support and building the account
- People management - ability to handle peoples- aspirations, career goals and help them grow with the firm
- 4 to 8 years of experience in research (KPO) industry
- Excellent business research skills, as evidenced by extensive experience in utilizing those skills in research environment
- Superior problem solving abilities and strong analytical thinking
- Experience in handling multiple projects and 5-6 member team and manage resources efficiently
- Knowledge and understanding of the dynamics of various industries and other concepts such as best practices, strategy and key performance indicators
- Excellent communication skills (both written and oral)
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