The Sachdev Group - Digital Technology Manager

- Manage online platforms, including websites, Web security, systems, databases, content management systems, hosting, and Chatbots

- Take ownership of trouble-shooting and fixing problems when then occur.

- Create new value through the smart use of digital tools, platforms, technologies, services, and processes.

- Ensure collaboration, knowledge sharing, and digital best practices to different teams to help in digital marketing and technology

- Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models

- Identifying new tools AI, digital, CRM that can support, enhance and improve our solutions

- Researches, recommends, and implements best practices and solutions for all digital tools (including but not limited to hosting, online widgets, security, permissions, CMS, QA, databases, redundancy).

- Recommends, develops, and programs new website functionality as appropriate.

- Monitors usage, user satisfaction, and performance of all digital communications and makes recommendations for improvement.

- Manage and Monitor Online Softwares, Tools, IVRs, Clouds and Hostings

Skills and Qualifications

- Proven track record of leading successful digital transformation projects

- Advanced degree in business, technology or engineering, Bachelors Computer Science or related field; or equivalent experience required

- Experience directly managing online and digital products, projects, and processes required