The Hackett Group - Manager - HR Advisory

Job Description:

- The Manager/ Junior Advisor role is a key role in our client support cycle. The role will lead the delivery for client inquiry responses, support or take lead on initiatives to build new intellectual capital (for example, support the build-out of a self-service Advisory digital platform), and lend support during the sales process as needed.

- This position will build upon the HR Inquiry CoE processes & procedures and work with the HR CoE Leader to identify continued improvement areas. The role reports to the India GDC Sr. Director and works collaboratively with the Global Research Center (GRC) located at GDC, Hyderabad.

Job Responsibilities:

The primary role of the Junior Advisor is the management and completion of inquiries for clients and coordinating with our Global Research Center (GRC); however, the position will occasionally expand into research and client support. Key responsibilities include:

1) Advisory Delivery (HR Inquiries) :

- Responsible for responding and/or managing the inquiry response, which includes coordination with the GRC, review and final preparation of material, and management of Inquiry Intellectual Capital.

- Aside from client satisfaction, a key output will be standardization and maintenance of client responses as a source of IP for future client inquiries and transformation consulting support.

1) Scope of HR Inquiries includes: HR EAP including end to end Global Hire to Retire process, Global Talent management process, Global Time to Pay (Payroll) process and Global Business Services (GBS)

2) Advisory Delivery (Accelerators) Development - Responsible for execution of Accelerators for clients including teaming with India GRC/QA/Studies team and Advisor on surveys, analyzing of results, drawing insight, and developing conclusions.

3) Research Support - as the role permits, to conduct external research and internal research in support of client inquiries and occasionally to support research papers or performance studies

4) Client support - assisting with delivery to clients and support of client events (e.g. webinars, forums, on-site presentations).

Initially, we expect the role to be predominately (80%+) focused on delivery with expansion of responsibilities as the candidate matures in the role.

Benefits:

- Work directly with Senior advisors and clients. We are constantly looking for new ways to bring value to our clients and help them achieve success.\

- That means delivering robust insights and support to their daily questions, supporting key initiatives, and ensuring we help them deliver on key priorities. Our advisors are accessible - which means you have an opportunity to learn from the best.

- We are a small team delivering big value and want someone who isn't afraid to stretch themselves. Finally, we offer coast-to-coast coverage, which means you must be able to work independently & virtually, and during 'off hours' if needed.

Preferred Qualifications, Experience and Skills:

- 4-6+ years research & consulting experience in HR and/or Shared Services with HR processes (Big 4 or comparable experience is a definite plus)

HR experience covering HR subject-matter expertise in at least several of the following areas:

a. Total Rewards Planning & Administration

b. Staffing Management

c. Workforces Administration & Strategic Workforce Planning

d. Payroll Services

e. Enterprise & HR Systems & Architecture

f. HR Shared Services

g. Organization Design & Governance

h. Digital HR

i. Data Management, Reporting and Compliance

- Proven track record of delivering professional services to Fortune 500 clients

- Exceptional oral and written communications skills, including presentation skills, are an absolute must

- Capability to develop new frameworks and models across a broad array of HR topics

- Excellent PowerPoint and Excel skills

- Ability to help clients solve problems that deal with business strategies, information requirements, process, organization, and technology

- Ability to work well within a virtual team and with limited supervision

- Capable of developing creative solutions and value propositions

- Ability to draw insight from analysis of data

- Conducting secondary and primary research; analysis and presentation development based on research

- MBA with major in HR from a leading Business School is mandatory