TerraPay - Payment Fraud & Risk Manager - BFSI

Duties/Responsibilities:

- Manage all aspects of the payments fraud operations, including monitoring payment processing and gateway activities, payments fraud data analysis and set-up mitigating rules using the fraud module.

- Formulate and execute fraud mitigation plans

- Execute policies and strategic programs to address the payments fraud risk, mitigate the loss or damage of any nature.

- Sound understanding of the anti-fraud management strategies related to the payments acquiring, issuance business models.

- Maintain an in-depth knowledge of Card Scheme rules/payment card network rules.

- Monitor partner/merchant's performance under card association fraud risk rules.

- Review any case of suspected fraud reported and take appropriate actions accordingly.

- Regularly generate, review reports to early identification of unusual processing patterns.

- Conduct analysis and investigation on any partner/merchant's suspected fraudulent transactions by using available resources including partner contact, contacting banks/issuer.

- Maintain a strong relationship between internal and external stakeholders. Educate stakeholders on the fraud management platform and processes.

- Promptly attend to partner requests related to payments fraud management.

- Maintain awareness of key process changes, system changes and how they impact the payments fraud risk.

- Manage all aspects of the payments fraud operations, including monitoring payment processing and gateway activities, payments fraud data analysis and set-up mitigating rules using the fraud module.

- Formulate and execute fraud mitigation plans

- Execute policies and strategic programs to address the payments fraud risk, mitigate the loss or damage of any nature.

- Sound understanding of the anti-fraud management strategies related to the payments acquiring, issuance business models.

- Maintain a strong relationship between internal and external stakeholders. Educate stakeholders on the fraud management platform and processes.

- Promptly attend to partner requests related to payments fraud management.

- Maintain awareness of key process changes, system changes and how they impact the payments fraud risk.