Technology Manager - Middleware

Middleware Technology Manager

- Must have about 10 - 13 years of IT experience, with demonstrated exposure to large engineering and operations focused delivery functions. With 4+ years management experience or 4-6 yrs as a Tech lead

- Understanding of different Line of Business and its core business

- Previous demonstrated experience in service delivery management in a multi-site environments; leading and managing multiple functional groups

- Experience in leading and managing server / Middleware applications support/ Patching and compliance and operations environments; experience in leading service delivery teams operating 24/7

- Knowledge of engineering and operations processes / controls in a typical Banking technology environments in the areas on server and automation and middleware apps support, metrics and reporting, enabling technologies, and product lifecycle management

- Familiar with processes analysis and improvement as well as standard services frameworks like ITIL, CMMi-Svc

- Proven experience in managing small-scale projects

- Excellent written and oral communication skills appropriate for various levels of senior to mid-level management

- Very strong interpersonal skills and flexibility; ability to build collaborative relationships to support multiple functional groups

Key Technical Competencies :

- Technical expertise in different Middleware products like Apace,Weblogic,etc..

- 24x7 support organization that is self-sustaining and can operate with minimal escalation.

- Prioritization, Multi-tasking, Detail-oriented.

- Microsoft Office Skill set.

Key Behavioral Competencies :

- Technology management

- Partner/Stakeholder Management

- Service quality management

- Performance Management

- Learning & Development

- Recruitment and talent management

- Financial management

Deepika Parihar

8297141110/04044446856