Technology Manager - Credit Card

Job Description:

Role Overview:

The Credit Card Technology Manager is responsible for overseeing and managing the technological aspects of credit card systems and services within a financial institution or related organization. This role involves strategic planning, technical leadership, and collaboration with various teams to ensure the efficient and secure operation of credit card technology.

Key Responsibilities:

System Architecture and Design:

- Develop and maintain the architecture for credit card systems, ensuring scalability, security, and compliance with industry standards.

- Collaborate with cross-functional teams to design and implement innovative solutions that enhance the overall credit card technology infrastructure.

Technology Integration:

- Oversee the integration of credit card systems with other banking systems, ensuring seamless functionality and a positive customer experience.

- Evaluate and implement new technologies to enhance the efficiency and effectiveness of credit card services.

Security and Compliance:

- Implement and monitor security measures to protect sensitive credit card data and ensure compliance with relevant regulations (e.g., PCI DSS).

- Stay abreast of industry security trends and best practices, proactively addressing potential vulnerabilities.

Project Management:

- Lead credit card technology projects from conception to completion, coordinating with project teams and stakeholders.

- Ensure projects are delivered on time, within scope, and in adherence to quality standards.

Vendor Management:

- Collaborate with vendors and third-party providers to assess and select technology solutions that align with business objectives.

- Manage relationships with technology vendors, negotiate contracts, and oversee the delivery of services.

Performance Monitoring and Optimization:

- Implement monitoring tools and metrics to track the performance of credit card systems.

- Identify opportunities for optimization and implement improvements to enhance system efficiency.

Team Leadership and Development:

- Manage a team of technology professionals, providing leadership, guidance, and support.

- Foster a culture of innovation, collaboration, and continuous learning within the credit card technology team.

Collaboration with Stakeholders:

- Work closely with business units, risk management, compliance, and other stakeholders to align credit card technology initiatives with overall organizational goals.

- Communicate effectively with executives, presenting technical information in a clear and understandable manner.