TECHNICAL TRAINING PARTNER
JOB DESCRIPTION: TECHNICAL TRAINING PARTNER
Office: India
Reports to: Hr Head
Category: Individual Contributor
Department: Human Resources
Responsibilities:
- Contributes to the strategic and operational development of the site by delivering Technical Training strategy to the business.
- Responsible for facilitating follow on training and other learning interventions to address performance gaps and reports on the progress of the trainees.
Tasks:
Needs Analysis, Design and Development:
- Partner with the Client Services team to understand, document and address technical training needs
- Update and maintain training materials as needed
- Develop materials and learning assets aligned to an agreed upon learning outcome
Implementation and Facilitation:
- Facilitate new hire technical training for the Client Services team and other training interventions to a standard of excellence
- Create class schedule and send out invitations to participants
Evaluation and Reporting:
- Maintain attendance and assessment records to evaluate trainee performance
- Coach and provide feedback to trainees to manage performance during training
- Prepare daily report and handover report to managers, including behavioral observations of trainees during new hire Induction Programme
- Endorse trainees using a set criteria to the business
Key competencies for position and level:
- Communicates Effectively
- Collaborates
- Action Orientated
Key behaviors we expect to see:
In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
- Initiative
- Flexibility
- Can work with minimal supervision
- Desire for continuous learning
- Desire to develop others
Required Experience:
- Education / professional qualification College graduate/postgraduate preferably with a degree in accounting, finance, economics, management, or any business course. Part qualified or qualified accountant is a plus.
- Background experience Six + years relevant experience; prior experience in training delivery
- Computer/program knowledge Intermediate Microsoft Office skills Understand and use best practice on Investran (accounting platform) and MS Teams as a virtual platform
- Knowledge regarding the financial services industry or alternative investments is desirable but not required.
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