Technical Service Manager - PVC

Responsibilities:

- Develop growth strategy in designated products focused both on financial gain and customer satisfaction.

- Maintain and enhance existing customer business by providing insights into customer's business requirements and their future strategy to Sales Team

- Conduct research to identify requirements of existing and new customers

- Promote the company's products addressing or predicting client's objectives.

- Provide technical support and customer needs related reports and feedbacks timely as per company's requirements.

- Provide market and customer feedbacks and after-service support

- Build and nurture long-term relationships with existing and new customers

- Develop entry level technical and sales staff into valuable sales and technical personnel

- Keep abreast with the market trends generally and PVC industry in particular with regards to developments, technology, regulations in the designated geography.

Essential Requirements:

- Proven relevant working experience of 8 to 10 years in customer support who manufactures PVC Pipes, PVC flexible cables, foam boards, Window profiles.

- Good understanding of PVC Market, PVC products, Chemistry of polymer.