Technical Program Manager - BFSI

Objectives of this role:

- Strategize, implement, and maintain program initiatives that adhere to organizational objectives

- Develop program assessment protocols for evaluation and improvement

- Maintain organizational standards of satisfaction, quality, and performance

- Oversee multiple project teams, ensuring program goals are reached

- Manage budget and funding channels for maximum productivity

Responsibilities:

- Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives

- Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives

- Identify key requirements for cross-functional teams and external vendors

- Develop and manage budget for projects and be accountable for delivering against established business goals/objectives

- Work with other program managers to identify risks and opportunities across multiple projects within the department

- Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders

Required skills and qualifications:

- Five or more years of experience in an upper-management role, preferably in program management

- Exceptional skills in leadership, time management, facilitation, and organization

- Experience in managing stakeholders

- Working knowledge of digital marketing

- Outstanding knowledge of change management principles and performance evaluation processes

Preferred skills and qualifications:

- Bachelor's degree (or equivalent) in business administration or related field

- Strong working knowledge of Salesforce CRM software

- Experience in proposal writing

- Should know JIRA and SCRUM