Technical Consultant/Architect - Presales - Telecom Products & Services

Preferred to have work experience in:

- Worked in technical consultant/architect role (Must have).

- Worked in data/information intensive projects.

- Worked on design/solution/pricing/quoting of Telecom products and services (desired)

Roles & Responsibilities

- Understand client/sales team requirements & translates the business requirements into specific deliverables from a technical support standpoint

- Handle all types of request landing into TSA inbox

- Ensure the provided solution would work in customer's environment and is commercially and technically viable

- Understanding of customer network project requirement ( Voice, Data and firewall) and project labor

- Work on all major telecom services- VPN, Internet, Hosting, Cloud, Security, etc.

- Scope validation & network requirement gathering.

- Collaborate with the sales, network architect, network engineering teams and product teams as needed.

- Preparation of Technical solution documents.

- Preparation of service proposal documents.

- Coordinating with multiple OEM vendors to provide quotes (equipment and maintenance) for supporting customer business.

- Preparation of Bill of Material (Cisco) using Cisco commerce workspace tool. For non-Cisco, liaise with OEMs to ensure client design requirements are met.

- Liaising with vendors to get the best discounts.

- Support Transfer of Service Agreement (ToSA) requests from one customer to another

- Support Sales support team on inventory pulls and guide them on template creation/populating as needed for work center engagement (for doing necessary changes)

- Attend meetings and kick off calls with all the relevant internal and external stakeholders.

- Support the technical sales team, as needed, by cross-training on systems and products

- Participate in training to stay current on existing products and learn upcoming products

- Responsible for tracking performance Analytics & publishing Dashboard

Skills : Necessary

- Business cum technical perspective

- Advanced verbal and written communication skills

- Have a proven high level of dedication and commitment.

- Should have multitasking capabilities

- Be results-oriented and driven, should be able to navigate internally within various teams, systems and tools to ensure deliverables are met.

- Display a proven ability to work under pressure

- Decent MS-office (especially Excel/Power point) skills

Desired candidate profile

- Education: UG - B.E./B.Tech (preferred Electronics and Communication)

- Certifications: CCNA/CCNP

Experience:

- Min 5 Year Exp. in Field of Networking Technologies (complete understanding about Voice and Data network), candidate with experience in US voice and data services would be preferred

Mandatory Skills: people who provide network Solutions/experience in pre-sales (BOQ,BOM,RFF,RFP).