Technical Architect - Vlocity

Vlocity Technical Architect

- Experience in working on large Salesforce / Vlocity engagements as Solution Architect / Technical Architect

- Extensive experience of implementing end to end CRM solution using Sales Cloud, Service Cloud and Community Cloud

- Experience in working on proposals, estimating scope of work and supporting pre-sales activities

- Transforming business requirement into Salesforce / Vlocity functional and technical requirements

- Expertise in Lead Management process, Quote to Cash process, Case Management and Call Center process

- Conducting customer workshop during project discovery, preparing end to end Solution design documents and working with development team as per project requirement

- Gather requirements, design, code, debug, analyze performance, package and deploy solutions to the client's Salesforce / Vlcoity.com organization.

- Collaborate and interact with stakeholders to establish-client business needs and translate these into technical solutions.