Responsibilities :
Project Delivery Lead
- Be sharp, proactive, a good communicator, and able to manage client expectations (Both Enabled Analytics Internal and external Clients)
- Responsible for defining project activities and assigning it to team members.
- Responsible to mentor team members and ensure the work gets done with high level of quality and adherence to best practices
- Responsible to learn and increase the level of core competence (Depth and breadth) for self and the team members reporting to you
- Participate in daily scrum meetings, analyze assign user stories, identify/resolve gaps in functional user stories/business requirements
- Identify project Risks and Issues and ensure its part of Project Management tool and is being monitored and Managed
- Adheres to EA Communication Management Guidelines
- For small projects manages the key Project Management activities with guidance from Project Managers
Salesforce Core :
- Build Salesforce solutions on Salesforce Sales Cloud, Health Cloud, Service Cloud, Marketing Cloud, Salesforce Communities, Force.com, Einstein and Tableau
- Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
- Understands the technical aspects of Salesforce solutions and can clearly articulate what needs to be done to build the solution. (being hands on is nice to have, not must have)
- Perform data updates / migration using Data Loader and other similar tools
- Demonstrates strong data modelling and Solutioning skills to take a business problem and come up with a high-level solution that meets the requirements
Discovery, Pre-sales and Solutioning skills :
- Ability to communicate effectively and ask clear questions to understand the business need that the solution should address
- Conduct Discovery sessions with customers to clearly come up with work breakdown structure and user stories for the project
- Work with the Technical lead/architect to review the high-level solution design and come up with estimates for the project
- Perform independent code reviews and write unit/integration test cases to achieve 85% test coverage
- Assist in writing technical approach and design documentation as required
- Responsible to mentor BAs, develop scoping standards, ensure that requirements are gathered and documented appropriately
- Review all delivery projects for compliance
- Support pre-sales for Enabled Analytics and Fusion Consulting
Salesforce SME and Certifications :
- Responsible for ongoing learning to expand the knowledge.
- Maintains current certifications and has plans to expand the certifications by 1 per quarter or 4 per year
- Aspires to be a resource who will be considered for promotion every 2 to 3 years
- Get Health Cloud Accredited and be the expert at Enabled Analytics who leads the practice growth
Build Core Competence :
- Define training for building core Salesforce Functional competence at Enabled Analytics
- Stitch together training curriculum that will help team members learn this pillars core competence
- UDEMY or trailhead to help learn the core concepts
- Process training for how we do it at Enabled Analytics
- Tools trainings to help us do our work with high consistency and effectiveness
Required Skills :
- Strong Salesforce customization and configuration experience in 1 or more of the following: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud
- Good understanding in developing, configuring, and customizing Salesforce using Apex, Visualforce, Triggers, Scheduled and Batch classes etc.
- Good understanding of UI technologies like Bootstrap, Lightning Design System (LDS), Lightning Components Development, AngularJS, jQuery
- Good understanding of integration techniques - REST, SOAP APIs, oAuth and Single Sign-On
- Knowledge of Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc.
- A thorough understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force.com IDE
- Ability to work collaboratively in a creative, Agile environment and manage agile task assignments
- Excellent Verbal and Written communication: Can converse effectively with western clients and articulate questions and thoughts effectively. Is a good listener who listens to understand first and then responds, does not listen to buy time to formulate the response without fully understanding the point the other person is making.
- Deep understanding on the role of Business Analyst, Salesforce Developer and Design lead
- Deep Understanding on the role of Project lead and ability to identify risks and issues
- Strong Data modelling and high level design skills
Experience, Education and Certifications :
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, related IT discipline; or equivalent
- (10-12 years between the following)
- 10+ years' IT and 7+ years' Salesforce project development experience
- Healthcare Domain Experience a big plus
- Has 5 plus salesforce certifications including one of the architect Certifications
- Has delivered at least 10 full Salesforce projects for different customers
- Has experience managing projects in a lead capacity and has lead a team of 10-15 folks for at least 5 plus years
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