Technical Account Manager - Techno Commercial Proposals

Technical Account Manager

Profile: Technical Account Manager

Type: Full Time

Experience : 1+ Years

Roles and Responsibilities:

- Keep track of client s operations, product performance, and utilization along with client s feedback

- Actively participate in client service quality meetings along with the technical support team.

- Assist technical team with critical inputs on client s requirement for product designing and improvement.

- Ability to create and present presentations and techno-commercial proposals as per clients requirement.

- Work closely with the internal support team, subject matter experts, and operations team.

- Monitor and communicate the status of all orders to the customer; ensure the customers account is current and assist AR with any past due accounts.

- Maintain sales prospects and quotations pipeline and close those opportunities.

- Designing and implementing a strategic sales plan that expands the company's customer base and ensures its strong presence.

- Actively keeping track of all the tenders and preparing effective submission responses adhering to timelines and market intelligence.

- Gain knowledge of competitor activities, market offerings, and efforts - document and communicate the information accurately.

- Identify emerging markets and market shifts while being fully aware of new products and competition status.

- Contribute data to the Annual Financial Plan/Quarterly Sales Forecast and continually focus on meeting target requirements.

- Develop and submit sales activity and market intelligence reports as needed for management.