Tech Account Manager - Customer Success Analytics Mandatory Skills : - Candidate Must have excellent understanding of Technology (Any programming language) - Candidate Must have experience in Analytics domain - Candidate Must have experience in Marketing or Education in Marketing - Candidate Must have Customer facing experience Job Description : - Lead a team of Customer Success Managers passionate about helping customers leverage the capabilities platform to derive business value and outcomes. - You are to develop and ensure execution of business strategies to enhance customer experience, usage and retention within a portfolio of strategic enterprise accounts. Role : - Own overall relationship with assigned customers, which includes: increasing adoption, driving customer satisfaction, and ensuring retention. - Develop a trusted advisor relationship with customer sponsors such that activities are closely aligned with the customer's business goals and strategy - Guide Customer Success team into producing customers who can be referenced, with high customer satisfaction and high renewal predictability Requirements : - Strong Customer/Account Management exp responsible for renewals of subscriptions in a SaaS based company - Exp in understanding and driving adoption of Mobile App Data Analytics and user engagement tools - Understanding of the Digital Marketing, retention strategies, Mobile App marketing/engagement tools, as well as the client's key business imperatives - Seasoned leader to manage team, grow business and relationship with large enterprise accounts - Strong negotiating, presentation and communication skills - Strong initiative, positive attitude and be willing to travel up to 40% of the time - Strong analytical and problem-solving skills with commitment to quality

Mumbai

Tech Account Manager - Customer Success - Analytics Firm 

Tech Account Manager - Customer Success - Analytics Firm  ,Job Description for Tech Account Manager - Customer Success - Analytics Firm  in Sampoorna Consultants in  Mumbai for (6-9) years of experience. Apply Now!

Job Description for Tech Account Manager - Customer Success - Analytics Firm  in Sampoorna Consultants in  Mumbai for (6-9) years of experience. Apply Now!