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13/03 Armaan
Manager at Belhem India Pvt Ltd

Views:637 Applications:138 Rec. Actions:Recruiter Actions:53

Team Leader - Customer Delight - Operations Division (3-7 yrs)

Mumbai Job Code: 808268

- Training and helping the team on soft skills, processes, and best practices

- Managing and leading a team of 7-8 individuals

- Responsibility of productivity for the entire team

- Task allocation to team members based on geography and time-slots

- Improving client NPS by ensuring team members give excellent customer experience

- Sharing feedback with central and local teams on changes required in the product/process

- Minimum 3 years of experience in customer delight and at least 2 years of experience in team handling and maximum overall experience of 7 years

- Should have good communication skills

- Smart candidates with a good understanding of MyGate product

- Basic knowledge of excel is a plus

- Expertise in the local language, Hindi and English

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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