Team Lead - Operational Risk Management - BFSI

- Manage operational risk incidents to minimize impact &/or losses from them.

Implement Incident Reporting, Analysis and Loss Event Data Management Process by ensuring following:

- Detailed qualitative Root Cause Analysis and impact analysis by involved stakeholders for all reported incidents to minimize their impact and identify controls that help prevent re-occurrence or facilitate early detection of similar incidents in future.

- Timely and correct updation of incidents database for all reported incidents.

- Timely and correct booking of Operational Loss or Provision for Operational Loss.

- Tracking of Open actions for closure &/or escalation, settlement of insurance claims for insured risks and updation of relevant SOP &/or RCMs, wherever required.

- Timely and correct preparation of incident report for review by Head-ORM for onward reporting.

1. Strengthen RCSA process governance to ensure following:

- Timely revision of RCMs by respective Business and Support functions (basis updated SOPs) including ensuring that all processes are adequately documented.

- Review of revised RCMs prior to submission to Internal Audit.

- Timely completion of RCSA by Process owners and sharing of test results with ORM.

- Quality of testing performed by Process owners by undertaking independent review of samples and RCSA test results.

- Sharing final test results with stakeholders.

- Tracking of open actions for closure &/or escalation, as appropriate.