Team Lead - Inside Sales - B2B Segment

- Manage a team of 8-10 Inside Sales Specialists to deliver and over achieve their targets in prospecting and bringing the prospects onboard.

- Manage the conversions of new sales opportunities through inbound lead initiation via call, chat, and email

- Manage the Inside-Sales cycle from initial inbound call/ chat/ email to providing product demos and convert the lead into paying client

- Phases of the Inside Sales cycle include: Capture client information from Pre-Sales and Lead Generation Teams, Client information gathering, probing, pitching value proposition, educating, providing product demos, feedbacks, follow-ups and closures

- Exceed monthly, quarterly, and annual conversions from a qualified lead till it becomes a paying client

- Meet and exceed overall objectives of lead conversions

- Reduce Customer acquisition cost by conversions through remote/ online presentations and demos

- Collaborate with Pre-Sales and Lead Gen Teams for demos/ meetings

- Utilize and Maintain internal CRM software to manage all sales activities and pipeline

- Understand competitive landscape (strengths, weaknesses, benefits) and determine how to best position in the market

- Understand buyers feedback post demos/ meetings and give suggestions to the respective managers from Sales Team.

- Manage the use of CRM application (E.g SalesForce, Zoho) and all related applications

- Provide adequate inputs to the marketing and sales team about new products, developments, and requirements of the market

- Identify and predict potential enterprise clients and assigning it to the right resources

- This is not an inbound / outbound call center role. You would be more of a consultant / SME to the client - understanding their requirements, recommending the most suitable products and negotiating with decision makers to close the deal. This is purely B2B.