Key Result Areas :
- Business Requirement gathering from RFP documents, Internal stake holders and the customer meetings
- Analyze the business requirements and propose / recommend appropriate end to end technology Solution with multiple options.
- Ability to ensure that all business requirements for clients are addressed through this technology design in a cost effective and optimal way.
- To liaison with outside contractors and enable the costing.
- Methodical and confident of confirming inputs to RFP/MSA/SLA documentations.
- To liaison with all levels of IT and non-IT professionals.
- To be able to provide hands-on technical knowledge and assistance on routine work as well as project based.
- Work in different shifts and ready to travel to Onsite location as per Project requirements
Knowledge & Skills Needed :
- Should have knowledge on all IT domains and expertise in 1-2 domains
- Hands on experience of LAN and WAN environments and components.
- Must have hands on experience on Firewalls.
- Experience in data and systems management.
- Policy compliance as per corporate guidelines.
- Escalations for critical IT related issues.
- Report generation.
- Ability to establish and maintain good working relationships with all levels of internal and external staff.
- Good commercial knowledge and the understanding of businesses.
- Good background knowledge and ability to understand IT operations and systems/Networks on a range of hardware and software platforms.
- Must have knowledge of high end Servers on different platforms. (HP, IBM, SUN, DELL)
- Must have knowledge of NAS and Storage products.
- Practical knowledge of PC environments as standard office and development platforms.
- Knowledge of voice and data communication environments and components.
- Ability to communicate technical issues to individuals and groups, verbally and in writing, in a manner appropriate to the recipient.
- Ability to prepare business justifications for project expenditure.
- Good judgment in prioritizing tasks, projects and expenditure
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