TCNS Clothing - Manager - EBO - Retail Operations (Kerala)
Core Responsibilities:
- Play an integral role in the area of Retail Operations.
- Successfully handle store operations (EBOs) of 20+ stores in Kerala.
- Strong entrepreneurial abilities to establish best practice in industry and deliver the planned P&L.
- Growth in this business through existing and new stores with the help of regional teams.
- This is a multi-discipline responsibility that requires to work both with the franchisee and company own stores in the areas of implementation of sales strategy, customer service.
- Meeting the Retail Business as per Given Plan
- Evaluation on the Basis of KPI 's ( PSFPD : Conversion : ABS : PPV : ATV)
- Increase Customer Satisfaction
- Regularly Communicate with Customer and solicit their opinion and Ideas
- People Management
- To supervise, motivate and develop store staff.
- To coach stores managers and CEO's by training and following various norms.
Knowledge and skill set:- Drive for Results - Ability to Build Effective Teams and Motivate others towards a common Goal
- Aptitude : A proactive individual with ability to analyse, strategise and Execute within given timelines
- Functional Expertise: - Strong knowledge of Retail, Consumer behaviour & Franchisee Management
- Attitudinal Skills: People Management and Leadership Skills with Time Management and Interpersonal Skills.
Please Note : Someone who has experience of working as an ASM for 3-4 years can also apply.