Assistant Manager - HR at TBZ Ltd
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TBZ - Manager - Customer Marketing (3-6 yrs)
We have an opening for the position of Customer Marketing Manager at our Head Office in Mumbai.
Company Profile - www.tbztheoriginal.com
Location - Nariman Point
We are looking for candidates having experience in CRM and Ecommerce from a Retail Background.
Qualification - Engineering/STEM + MBA
Designation - Customer Marketing Manager
Job Description :
The objective of the role is to create a single view of the customer for the company and also be the person who stands up for the customer needs in the system.
Primary responsibilities :
- To be the voice of customer in the company
- Create a seamless customer journey for a TBZ- The Original customer online or offline
- Develop customer segments for targeted campaigns online and offline
-Follow up and help in execution of campaigns and track results
- Manage the KP (online investment scheme) campaigns and page
Secondary responsibilities :
- Assist offline teams in understanding consumer trends and behavior
- Participate in new projects that marketing is a part of or leading
- Work with IT team in product development/enhancements for marketing