Tatatel - Head - Outbound Sales

Pre and post pay sales

- Develop manage and grow pre and post pay sales in circle and drive High ARPU

- Manage circle level outbound sales strategy and improvement in sales and delivery processes directed towards capability building

- Liaising with internal departments to ensure speedy & effective resolutions of customer issues

- Capability building and improving sales force productivity in outbound

Net Revenue

- Develop sales strategy to meet revenue and EBITDA targets

- Designing & rolling out sales promotion activities to achieve desired business objectives

- Increasing market share and revenue enhancement through pre & postpay sales

- Capability building and competition tracking

- Develop a Mechanism to monitor competition activities and provide innovative solutions to counter them productively

- Develop the sales trackers to continuously monitor the market & fine tuning strategies to optimize profitability

- Develop effective on-line performance parameters for sales team & channel partners to regularly review and provide feedback

- Mix of sales across different product lines including small screen data

- Increasing sales through cross sell of data and voice

- Improve customer experience and delight activities

- Strengthen sales and marketing processes and improve CSAT