Tata Trusts - Manager - Internal Communications

Manager - Internal Communications

Sr. No. Brief Job Description:

1. To establish an Internal Communications strategy for the Trusts

2. To understand requirements of Trusts and deliver clear and concise communication cascades by:

- Deliver stories in a compelling way and lead the communications internal initiatives

- Conceptualize ideas/ themes, video/films, internal branding and design elements of each initiative across online and offline (communication platforms).

- Closely collaborating with the senior management to drive initiatives across the Trusts that result in positive outcomes

3. To manage SPOCs across functions for timely information cascades and:

- Ensure dissemination of messaging in a timely manner

- Maintain high level of engagement and real time connection with functional SPOCs

- Ensure that there is no communication gap in delivery of messages

4. To share feedback, manage analytics and drive engagement through Yammer and other portals:

- Assess current channels and communications activity Periodic tracking of feature stories and footfalls, dissemination of a periodic scorecard to the relevant stakeholders

- Seamlessly connect, inspire and align all associates across all geographies to learn and share best practices.

- Inform and engage associates in such a way that motivates them to maximize their performance on internal platforms and deliver our strategy efficiently and effectively.

- Develop a communication plan with a creative approach that encourages ownership within the organisation

5. To design and deploy internal campaigns innovatively backed by in-depth research on topics to ensure effective communication.

6. To measure effectiveness of communications; providing oversight and integrating organization-wide employee communications.

Job Specifications:

Knowledge & Skills:

- Excellent writing, editing and proofreading skills as well as the journalistic ability

- Ability to relay information across the organization based on sensitivity and audience

- Ability to deal with senior stakeholders and explain communication techniques to them

- Creative ability to devise and design communication strategies

- Expertise with MS Word and MS PowerPoint is necessary. Working knowledge of SharePoint and Adobe Photoshop will be an added advantage. Competencies

Essential:

1. Deciding and Initiating action

2. Working with people

3. Persuading and influencing

4. Writing and reporting

5. Presenting and communicating information

Desirable:

1. Relating and networking

2. Analysing

3. Formulating strategies and concepts

4. Delivering results and customer expectations

Experience:

- Minimum 10 years' experience with HR, business and change management communications to employee audiences at multiple levels.

- Proven ability to think broadly and strategically, connecting communications work to organization objectives

- Experience of working in internal communication, for a large organisation

- Experience of writing for a variety of different audiences is desired

Qualifications:

- An MBA or a post-graduation degree in HR

- A graduate degree is Mass Media, Advertising, Journalism or Communications is an advantage.