Tata Advanced Systems - Key Account Manager - Aerospace Engineering Services

Objectives

- Responsible for obtaining and maintaining long term key customers in Engineering Services by comprehending their requirements.

- Serve as a lead resource for managing customer demand in Engineering services

- Work on standard base costing for the product line along with Engineering and COE team. Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders

- Measure project and operational success using business-oriented KPIs and effectively communicate to technical and non-technical audiences.

- Identify customer needs and requirements to promote the company's Engineering Services solutions.

- Know and understand the organization's strategic directions.

Major Deliverables

- Develop trust relationships with a portfolio of major clients.

- Negotiating the proposal with customer to gain the customer approvals.

- Acquire a thorough understanding of key customer needs and requirements.

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

- Ensure the correct products and services are delivered to customers in a timely manner

- Play an integral part in generating new sales that will turn into long-lasting relationships.

- Performing new business project analysis based on business case approach of various projects with the company's strategy and visions.

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.