Talent Acquisition Role - BPO

We have a position in one of the Leading BPO brand

LOCATION - Mumbai ( Navi Mumbai )

Position :- HR - Talent Acquisition

Designation : Mgr / Sr. Mgr

Reportees : 3 to 4

CTC :- 8 lac to 9 lacs max (APPROX ) ; depending upon last drawn CTC, total experience

Job Description :

Talent acquisition :

Bulk hiring, Bpo Domestic and International process.. induction joining formalities, salary negotiation, end to end recruitment, grievance handling, offer letter issuing.

Managing the TA Function.

Manpower Planning :

- Forecasting the requirement of employees on a monthly basis

- Forecasting Cycle for hiring & identifying the hiring needs on the basis of profiles, locations, skill sets, etc.

- Optimize the channel contributions across Vendors, Portals etc. Development of alternate sources of hiring i.e. employee referrals, Cold Calling & IJP.

- Managing team functions viz.

- Attendance and Leave planning, induction, On Boarding, performance appraisal, training, etc. Supervising the recruitment and On-boarding/Induction team of Executives/Sr. Executives and MIS.

- Increase the percentage of Direct hiring (Low/Zero Cost Channel) across location Leading, mentoring & monitoring the performance of team members to ensure efficiency meeting of individual & group targets.

- Creating & sustaining environment that fosters development and motivates high performance.

- Developing a positive working environment to enhance productivity through personal impact by way of devotionals, team meetings, 1:1's etc.

Managed Ramp-Up and Ramp Downs, vendor management, Campus & Job fairs. Formulate & Present Recruitment MIS Weekly / Monthly / Quarterly/ Annually to the Management (i.e. Recruitment Budget Vs Cost, Project Wise Hiring costs, Recruiter's Analysis, Joining Vs Offers, Attrition Analysis, etc)

- Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources; planning human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews.

- Preparing job specification and job descriptions to be communicated to the internal and external sources.

- Generating weekly & monthly recruitment reports. Closely interacting with the Vendors and job portals for recruiting prospective candidates.

- Responsible for Recruiting, SLA's i.e.: Offers vs. Joining, OTD, and Cost per hire, Source Mix and training throughput.

- Making hiring plan on daily, weekly and monthly basis.

Tracker Management - Effectively update all data matrices and effectively measure all Talent acquisition process parameters and periodically publish Talent acquisition Dashboards Database Management - Managing and developing the database for optimum utilization. Attrition Management - Responsible for attrition management and arranging for backfills on a timely basis.

- Conducting attrition analysis and there by initiating and implementing attrition control measures to achieve the projected target

- Handling employee's grievances after their counseling with ER (if no resolution provided), Assisting Branch HOD to smoothen the processes/department.

Preferred Industry - IT / ITES / BPO / KPO / Call Centre.

EXP - pref - 6yrs plus..

Graduate / Postgraduate / MBA.

Industry - IT BPO/telecom - need to have bulk hiring exp.. E.g. - 500/600 monthly.. (plus/minus is okay to look at) .

Pls mention your current CTC and current LOCATION / ADDRESS on the body CV, Incase you want to relocate, pls mention reason.

TCPL