System Manager - Learning Management Solutions - BFSI

MSC, MBA, BA or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration)

- 10 years of experience with IT

- 7+ years of experience in Learning management solutions (preferably SuccessFactors)

- Minimum 1 year of experience in the Learning Experience platforms (Degreed, EdCast etc)

- Experience covering specification, design, development, implementation and operations of IT solutions

- Knowledge on Agile, Scrum, SAFe would be an add-on

- Knowledge on ServiceNow would be a value add

- Experience handling clients and gathering requirements

- Experience in user training

- Experience managing workstreams, including monitoring for project issues and escalations.

- Exposure to pharmaceutical industry will be an added advantage

- Excellent communication skills in English both written and oral

- Large degree of flexibility and the ability to work under strong time pressure

- Stakeholder and vendor management

- Solid process and documentation knowledge covering the entire phase of system operations/ SDLC