Syngenta - Demand Manager - Production & Supply Team

Demand Manager

About Syngenta:

Syngenta is a leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 28,000 people in over 90 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.

In Syngenta, we recognize that diversity and inclusion is important to our business, we embrace the unique perspective and capabilities of our employees, which will help us continue to drive innovation and achieve our business goals. Our culture enables us to create an environment of involvement, respect and connection with the communities where we operate - benefitting individual employees and the company.

About this Job :

Role Purpose :

To lead Demand Management & Planning in country

Connects interdepartmental information and data to drive informed business decisions that balance cost to serve, inventory risks and associated costs, business importance, customer needs and profitability to maximize the business return

Accountabilities :

Communicate Demand :

- Manage the decision and communication process surrounding constraints

- Manage out of cycle forecast adjustments in line with business rules

- Highlights risk for demand & supply imbalances (gap exposure and gap closure )

- Provide transparency of demand to ensure informed business decision in S&OP

- Facilitate Demand Review

Shape Demand :

- Influence the development of a collaborative/consensus forecast

- Facilitate agreement on forecast uncertainty (Events)

- Signal price optimisation opportunities

- Highlight and facilitate agreement on how to manage opportunities e.g. excess stock/capacity etc.

- Align Campaign Plans, Promotions with forecasts and manage Supply implications

Prioritize Demand :

- Facilitate agreement on allocations and ensure plans are implemented

- Coordinate substitutions in Demand Management processes

- Participate in development and evaluation of what if scenarios to resolve demand/supply imbalances

Associated business process

- Facilitate and coordinate forecasting process improvement initiatives

- Lead range review, manage product categorization, process segmentation and set rules for exception management

- Assist in development of replenishment strategies and objectives incl. customer service levels, inventory targets and safety stock levels

- Interface with Financial Forecasting, Budgeting, S&OP and Production & Supply

Set directions :

- Promotes and leads proficient use of demand sensing, demand shaping, - what if- forecasting techniques in alignment with strategic priorities

- Constantly seek forecasting process improvement

- Implements improvement initiatives in coordination with Global, Regional and Local Demand Planning and Sales Marketing functions

- Coordinates and implements the defined set of global forecasting KPIs

People Management :

- Manage the Demand Planning Team

- Annual Objective setting, monitoring and execution including Performance reviews

Critical Success Factors & Key Challenges

- Cross Functional Stakeholder Management

- Embedding and management of Forecasting Process

- Upside and Downside Forecast Management

- Integrate, develop and manage a new team to high performing and consistent standards

- Analysing and Interpreting market insight (competitor knowledge, channel inputs, drivers & assumptions) to support forecasting

Essential Knowledge & Experience :

Critical knowledge :

- 8-12 years experience of Demand Management & Planning

- Agricultural Industry Knowledge

- Sales forecasting & reporting tools

- Data analytics and interpretation

- Logistics and Distribution Planning

- Supply & Production Planning

- S&OP process

Critical experience :

- Product and Agricultural Knowledge

- Advanced Demand Management & Planning Knowledge

- Advanced S&OP (Sales & Operations planning) process knowledge

- Market drivers and assumptions knowledge

- Moderate Supply, Production and Logistics Knowledge

- Sales/Marketing experience preferred

Critical capabilities :

- Excellent communication and influencing skills

- Decisive and clear (decisions)

- Possess good business and product knowledge

- Change management

- Process management

- People management

- Team player, Proactive

- Analytical & Problem Solver

- Have a strategic, financial & system awareness

- Energetic & enthusiastic

- Focussed & committed

- Honest and open

- Pragmatic

Critical leadership capabilities :

- Manages performance to ensure high standards

- Steps beyond comfort zone

- Develops self and others

- Coaching / mentoring / people development to a high standard

Education / Qualifications :

- Post Graduate/ MBA in Marketing & Graduate in Agricultural sciences.