Responsibilities - Work on ideating, developing and taking Swiggy's customer loyalty to the market - Be involved in an iterative project, implementing learnings and in turn delivering a strong product for the consumers - Closely work with the product team to roll out the product and additional features / value adds on an ongoing basis - Scale and execute a country wide loyalty construct launch post the pilots - Drive analytical modelling of pricing, long term benefits, monetary implications for Swiggy, etc. - Making sense of data collected and synthesizing actionable insights to drive adoption and renewal of the product - Closely monitoring and analysing metrics which define success of the program; suggesting data driven course corrections for the program - Interface with customers to understand bottlenecks and pain points and synthesize feedback, along with data to drive actionable next steps - Interface with external entities / partners for driving business discussions and development of features deemed necessary by the envisioned construct - Co-instrument and help build dashboards & processes by interfacing with product and analytics teams to ensure monitoring of the program is seamless Preferred Candidate - 2-5 years of work experience in Business Development, Commercial/Go-To-Market/Growth Strategy - B.E./B.Tech/MBA from a premium institute preferred. CAs are also welcome to apply - Effective Analytical & Communications Skills - Interest in iterative learning to develop the best consumer centred value proposition - Attitude & Aptitude for iterative learning and driving end to end success of a program - Ability to work as a team player in a team work environment - Ability to own work-streams end to end i.e. from conceptualization to closure, leveraging internal resources to get things done - Should be proficient in using Excel, Powerpoint. Basic level of SQL querying and database understanding would be a plus

Bangalore

Swiggy - Manager - Customer Loyalty Program - IIT/NIT/IIM/XLRI/FMS 

Swiggy - Manager - Customer Loyalty Program - IIT/NIT/IIM/XLRI/FMS  ,Job Description for Swiggy - Manager - Customer Loyalty Program - IIT/NIT/IIM/XLRI/FMS  in Swiggy in  Bangalore for (2-5) years of experience. Apply Now!

Job Description for Swiggy - Manager - Customer Loyalty Program - IIT/NIT/IIM/XLRI/FMS  in Swiggy in  Bangalore for (2-5) years of experience. Apply Now!