05/02 Manasa MN
HR at Swiggy

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Swiggy - General Manager - Catalog (5-9 yrs)

Bangalore Job Code: 661621

Responsibilities :

- Managing cataloguing requirements of partners for new and existing partners which are benchmarked versus the competition in terms of speed and accuracy

- Creation & deployment of SOPs and trainings for partners for ease of operations with Swiggy and for delivering the best end-consumer experience in a cost-optimized manner

- Providing support to partners on management of their information on the platform - this would include timely revision of menu's and other information that they have on the catalogue

- Liaising with the product team to suggest improvements that would drive operational efficiencies of the catalogue team members

- Driving A/B experiments to improve business metrics such as Average Order Value, Time to order etc. as well as drive internal efficiencies

- Owning the metric of Catalogue Quality i.e. ensuring a high standard in terms of information on Swiggy's catalogue

- Running projects to drive business use-cases such as cross-sell, meal completion, personalization etc.

- Driving internal analytics to provide insights on restaurants/SKUs to sales teams, product team & the new initiatives team

- Team Management - Ensuring a learning oriented organization; addressing training needs from time to time and managing a lean and efficient team

Preferred Candidate :

- Graduate /PG with 5-9 years of experience in Vendor Management, Operations, Catalogue Operations, Business Development, Sales or Account Management

- A competent decision-maker with the ability to develop, own and build a strategic plan and execute the same

- Effective Analytical and Communication skills

- Should be a team player, and an effective administrator

- Creativity & Initiative - demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward

Women-friendly workplace:

Maternity and Paternity Benefits

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