Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 2500 items to our customers within 30-45 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 10+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops. Job Responsibilities : - Lead a team of City leaders across cities and drive a culture of business excellence - Establish an operating rhythm of the business to ensure the cities are running effectively and efficiently - Present high-level plans and reviews with senior leadership - Find and pursue cost reduction opportunities for maintaining strong P&L - Expansion into multiple hyperlocal zones for higher customer zone coverage - Maintain highest levels of store manpower efficiency, order fill rates. optimize ambient and cold storage space - Maintain highest levels of stock availability and CX metrics and explore growth drivers - Ensure 100% Instamart serviceability to its consumers - Interact with delivery operations team to plan rider availability and improve rider training and behavior - Stock management, stock movement across multiple phases and audits - Build productive and positive relationships across the organization at all levels to drive influence - Support procurement process and build vendor and supplier relationships - Identify and implement new initiatives with stakeholders to develop and launch new initiatives - Build consensus among cross-functional teams and influence decision making with leadership - Maintain harmony and ensure shared responsibility of business objectives with focus on team development and employee career growth - Help with recruiting operations and oversee new employee onboarding and training programs Desired Skills : - High ownership, accountability, and bias for action a must - Should be comfortable in working in a fast paced and ever-changing environment - Should have experience towards managing a large team of online and offline members - 10+ years of relevant experience in Retail/E-commerce industry in leading businesses - Experience of handling large teams across multiple cities - A competent result-oriented decision-maker with strong stakeholder management and execution skills - Should be comfortable with data analysis, Excel and be able to drive data driven decision making - Ability to work as a team player in a target driven work environment - High ethical standards - Language: English and Local Language preferred

Delhi NCR

Swiggy - Cluster Head - Instamart 

Swiggy - Cluster Head - Instamart  ,Job Description for Swiggy - Cluster Head - Instamart  in Swiggy in  Delhi NCR for (10-15) years of experience. Apply Now!

Job Description for Swiggy - Cluster Head - Instamart  in Swiggy in  Delhi NCR for (10-15) years of experience. Apply Now!