Recruitment Team at Swiggy
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Swiggy - City Business Head (5-7 yrs)
- Leading a young and ambitious cluster team in running the best on-demand food delivery service while constantly raising standards.
- Responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the road map for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Maintaining a strong relationship with partners and being the face of Swiggy in that community.
- Leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team.