Swiggy - Business Analyst - Ticketing System

Job Description :

- Monitoring the work-flow at Swiggy for end to end Restaurant Activation

- Working in association with the Sales, On-Boarding and Catalogue teams for successful delivery

- Managing the Ticketing system to ensure visibility of status of partner restaurants

- Defining ticketing metrics and turnaround times for the Catalogue team

- Lead projects from conception to closure, and leverage internal resources to get things done

- Analyzing business scenarios and taking pre-emptive actions for de-risking the business

- Presenting Weekly Business reports on the health of business to various stakeholders

Desired Candidate :

- Full time Graduate/PG from a reputed college.

- 2-3 years experience in a process oriented role

- Excellent written & verbal communications skills

- Comfortable owning projects without handholding

- Advanced Excel knowledge to present information concisely

- Ability to work as a team player in a target driven work environment meeting deadlines.