In this role, you are responsible for ensuring the area targets are achieved, in alignment with&nbsp;company sales policies. The sales managers in your team are responsible for building business by&nbsp;identifying prospective restaurants (partners), creating a strong clientele and practicing excellent&nbsp;client relationship management for sustainable business success. To be successful in this role, you&nbsp;must be able to drive qualitative performance within the team of sales managers and ensure high&nbsp;level of partner satisfaction and business success. Essential Job Tasks : - Manage day-to-day operations of the sales team and help ease any operational road blocks&nbsp;for the team; - You must achieve the financial and non-financial goals in your assigned area through new&nbsp;client acquisition and upselling by leading and motivating your team of sales managers,&nbsp;providing expert advice to the team on our product as well as during partner escalations,&nbsp;and assisting them in dealing with the restaurants, real time, on a need basis. - Brief the team daily on changes and issues that affect partners/team or ensure that they&nbsp;have access to this information; - Support your team in their efforts to meet monthly revenue targets and close new business&nbsp;deals by coordinating the requirements, negotiating contracts, and integrating partner&nbsp;needs with business operations; - Ensure that the sales leads generated through CRM, pipeline and other processes are&nbsp;effectively utilized by sales managers to approach restaurants and get them to onboard as&nbsp;our partners; - Maintain strong relationship with restaurant owners and advise them on issues related to the market and offer solutions on the same; - Work closely with the partners to understand their pain points, and effectively link Swiggy&nbsp;features and benefits to their needs to help promote sales; - Reach out to partners frequently to create suitable offers for increasing customer base, and&nbsp;create more visibility for the restaurant on our platform; - Review industry trends and client feedback continuously to anticipate future market needs,&nbsp;and provide accurate information to all stakeholders; - Ensure the sales team members are clear on the performance expectations; Monitor the&nbsp;team and provide timely, accurate and effective feedback regarding their job performance. Keep them motivated to perform on deliverables : - Ensure that your team is sufficiently engaged and assist in the execution of employee&nbsp;retention plan; - Work together with the sales managers in creating a personal development plan that&nbsp;includes training (directed towards acquiring specific skillsets) and education (directed at&nbsp;long term aspirations of the executive); - Work towards building a team based culture and encourage a collaborative workplace; Encourage and implement best practices across the team : - Provide support for promotional events/marketing activities to develop new contacts and&nbsp;increase user base; - You must ensure that your team takes ownership of the after-sales service processes jointly&nbsp;with vendor management, finance, operations and marketing functions, and maintain&nbsp;positive work relationships with all these teams within the business; - Streamline as well as adhere to processes and systems and provide inputs to senior&nbsp;management on maximizing business relationships and creating an environment where&nbsp;customer service can flourish; - Maintain accurate and updated knowledge of all Swiggy's processes and systems;&nbsp; - Keep in&nbsp;touch with restaurants and processes for stipulated amount of time every month; - You are also responsible for training new recruits, especially sales managers, and mentoring&nbsp;them; - Keep partner satisfaction at the core of every touch point with the partner; - Should abide to company policies and processes, and display Swiggy's core values in all&nbsp;interactions with the partners; Desired Skills and Experience : - Graduate with 4 years or post graduate with 3 years of experience in Business Development,&nbsp;Sales or Account Management - Ability to develop, own and build a strategic plan to ensure the best restaurants partner with&nbsp;us; - Strong written and verbal communication skills; Knowledge of English, Hindi and the local&nbsp;language is a must; - Excellent negotiation and persuasion skills; Extremely comfortable with MS Office; - Confident, pleasing, result oriented individual; Attention to detail and ability to critically&nbsp;think through and resolve problems; - Good interpersonal and relationship-building skills, in order to work with multiple&nbsp;stakeholders; - Good knowledge about the food and beverage industry; - Passion to deliver a positive customer experience; Ability to maintain composure in difficult&nbsp;situations - You must be able to build strong client relationships and professionally manage internal and&nbsp;external stakeholders, with an ability to prioritize time, ability to pushback and a sense of&nbsp;urgency, while providing amazing and memorable customer service. - You must be able to identify opportunities and recommend/influence change to increase&nbsp;effectiveness and success on campaigns; - Demonstrate creativity and originality in your work coupled with personal drive and&nbsp;initiative to bring about change that helps drive business forward; - Strong time management skills and the ability to prioritize in order to meet daily, weekly,&nbsp;and long-term requirements and goals; - Sensitivity to the organization's goals and values and the ability to relay them internally with&nbsp;the team, and externally with the partners; - Experience - 4-7 years

Maharashtra

Pune

Swiggy - Area Sales Manager 

Swiggy - Area Sales Manager  ,Job Description for Swiggy - Area Sales Manager  in Swiggy in  Maharashtra Pune for (4-6) years of experience. Apply Now!

Job Description for Swiggy - Area Sales Manager  in Swiggy in  Maharashtra Pune for (4-6) years of experience. Apply Now!