Job Title : Manager-IT
Department : IT
Location : Kolkata
General Purpose of the Job :
The Information Technology Manager is responsible for installing and maintaining computer hardware, software and networks.
SCOPE :
- The Information Technology Manager reports to the IT Head and ensure the proper functioning of the IT infrastructure to assist the day-to-day operations of the centers.
- The responsibilities include managing hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources.
- Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources.
- The person should be hands on technical having strategic outlook for drafting future roadmaps
Job Duties & Responsibilities :
Manage information technology and computer systems :
- Plan, organize, direct, control and evaluate the operations of Suraksha.
- Develop and implement policies and procedures for IT operations and development
- Meet with business operations managers to discuss system requirements, specifications, costs and timelines
- Hire and manage information systems personnel and contractors to design, develop, implement,operate and administer computer and telecommunications software, networks and information systems
- Control the computer systems budgets and expenditures
- Ensure technology is accessible and equipped with current hardware and software :
Main Activities :
- Troubleshoot hardware, software and network operating system
- Provide orientation to new users of existing technology
- Train staff about potential uses of existing technology
- Provide recommendations about accessing information and support
- Maintain current and accurate inventory of technology hardware, software and resources
- Monitor and maintain application to ensure maximum access
Main Activities :
- Troubleshoot all technology issues
- Maintain log and/or list of required fixes and maintenance
- Perform regular housekeeping activities
- Make recommendations about purchase of technology resources
- Research current and potential resources and services
- Monitor security of all technology
- Perform other related duties as required during working hours
Essential :
Educational Qualification/s : Any Graduate
Desirable :
MBA Systems preferred
Experience / Knowledge : 10-15 years
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