Supervisor - Human Resource - BPO/KPO

Job Designation : HR Supervisor

Job Location : Trivandrum

Roles & Responsibilities :

Reports to : Head - Human Resources

The broad responsibilities include the following and are not confined to Organisation Business Presentation Design Services- Trivandrum location :

Operational HR (day-to-day operations) :

Deployment of HR processes :

- Ensures deployment of various HR processes (medical benefits, background verification, on-boarding etc.,), as per company guidelines, reviews them periodically and implements changes, wherever required upon syndication with office and HR leadership

Communication of process guidelines :

- Periodically reviews and updates HR guidelines, policies and processes that are applicable for both India locations of Company Business Presentation Design Services

Data management :

- Ensures that all HR-related data is updated and managed seamlessly for various people processes/engagement touch points

- Ensures data consistency and correctness across various systems

Compliance :

- Helps assess, document and review HR risks periodically and devises mitigation plans

- Reviews various HR audit requirements and ensures compliance

Vendor management :

- Monitors and reviews vendor service levels periodically to help sustain / improve services

Projects :

- Able to lead / contribute to various HR projects identified based on business requirements these can be location specific as well cross-location projects

- Facilitate in building system tools that can help handle people touch points

- Collaborate with internal IT in designing tools/system, if any that can help in effectively managing process and capturing relevant data pertaining to various people touch points

Engagement :

- Plans and ensures adherence to the engagement calendar and guides the team in managing the monthly and annual engagement activities

- Helps launch new engagement initiatives based on the business need and upon syndication with office and HR leadership

Supports HR and Administration functions effectively :

- Collaborates with the Facilities Supervisor on common HR & Admin activities / initiatives

People management :

- Guides, motivates and mentors the HR team in Trivandrum in delivering the HR agenda

Stakeholder management :

- Has networking and collaborative skills to maintain strong and deep relationships with internal and external stakeholders

- Seeks opportunities for improvement of current processes and proactively discusses, seeks different perspectives, views and opinions from stakeholders at all times.

Interested candidates contact 8695477702

Salary range: 14 - 20 LPA