Lead the conceptualization, design, delivery & tracking of programs and initiatives at ASCI to build leadership & behavioral competencies of employees; aligned to learning strategy & business plans. - This role will work closely with the Head L&D to build capability and drive change across various levels in the organization via deploying relevant interventions from time to time. The role would have elements of both planning as well as great focus on execution. - To succeed in this role, the incumbent would require knowledge & experience in designing leadership development journeys, in using competency frameworks and assessment tools. The incumbent should have excellent facilitation & coaching skills, high interpersonal and business partnering skills, excellent program management and change management skills. Major Accountabilities: L&D Partnering: 1. Work collaboratively with ASCI Business Leaders, Managers and Employees in identifying and planning for the learning and development needs of the respective Business Units 2. Drive the execution of annual training plan; develop appropriate programs and interventions to address learning & organizational development needs both for current & future business needs 3. Design appropriate metrics to evaluate the effectiveness and impact of learning and development efforts. Prepare appropriate reporting package on these metrics for informed management decision on L&D investments and priorities. Track and report L&D metrics to various stakeholders on a periodic basis 4. Support Head L&D to create platform and channels for top talent development as per the individual development plan 5. Advise managers & employees on 70-20-10 methodology from time to time; guiding & coaching on various learning resources available, promote utilization of new learning methodologies viz. micro learning, gamification, social learning, peer-to-peer learning etc. 6. Monitor and review the progress of learners through various means, solicit feedback Program Design & Delivery: 7. Deliver in-house programs, facilitate competency based modules for employees and managers 8. Design, deliver and track progress of flagship leadership development programs @ ASCI, end to end program management for e.g. first time manager program, senior manager program, general management program, women leadership program etc. 9. Support design and delivery of talent assessment framework, utilizing competency framework and assessment tools for various talent management processes 10. Design and deliver any culture related intervention/workshop required to drive change within the organization, support Head L&D in creating and delivering action plans 11. Support in driving Diversity & Inclusion related programs in the organization to build an inclusive ASCI culture, utilize creative methods to drive the change 12. Create platforms and mechanisms to build a coaching culture in the organization 13. Drive participation, learning engagement and build a sustainable learning culture in the organization through various tools, including communication collaterals/knowledge management methodologies 14. Enhance the onboarding experience of employees by designing and delivering a robust onboarding program 70% Internal L&D Processes: 15. Source, evaluate and recommend appropriate external business partners for L&D programs 16. Manage vendor relationship and work closely with them in the delivery of purchased program/s, manager the internal vendor management process 17. Ensure compliance to the internal audit parameters as defined by the audit framework for L&D, support in CMMI audit from time to time 18. Prepare training documentation such as training manuals, hand notes for participants, questionnaires and other support materials. Support customization of modules as per the requirements. Support in CMMI requirements as and when required 19. Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets. Support in budgeting and monitoring expenses for all leadership & behavioral skills programs 20. Drive continuous improvement in the L&D function, suggest and implement areas of improvement to increase efficiency and effectiveness and drive cost savings Competencies: 1. Functional Expertise and Industry knowledge 2. Facilitation & Coaching Skills 3. Excellent Communication Skills 4. Consulting Skills & Business Partnering 5. Presentation Skills 6. Program Management Skills 7. Change Management Skills 10% Specialized knowledge KSA/B PARAMETERS: KNOWLEDGE: 1. Training and Development Process (Training Needs Analysis/ Design & Development/Implementation/Evaluation) 2. L&D Strategy, best practices in Talent management, leadership development, coaching and mentoring. 3. Understanding of concepts/tools/methodologies with communications, essentials of feedback and coaching, driving competency based learning, first line manager capability development tools etc. 4. Training Evaluation Stages: Kirk Patrick's Levels of Evaluations (Should have implemented level 1 & 2) 5. Comprehensive knowledge of adult learning principles 6. In-depth level of knowledge of trends and development in training, organizational development, performance management, employee engagement interventions in IT shared services SKILL: 7. Expert level on training needs analysis, course design, curriculum development, program implementation/delivery and evaluation and on various organizational development techniques 8. Strong communication, platform, group facilitation and management skills 9. In-depth level of behavioral analysis skills 10. Competent level of project management and consulting skills 11. Demonstrates strong creativity and innovation 12. Good interpersonal skills ATTITUDE/BEHAVIOR: Essential to success in this role is the proactive management of relationships with the stakeholders across various locations and backgrounds, working closely with them and their teams to maximize the efficiency and accuracy of the delivery function. 13. Displays and works with utmost integrity 14. Maintains a collaborative approach towards learning program implementation 15. Able to innovate through recommendation of tools, processes and programs 16. Willing to extend help and support when needed; team player 17. Able to work with minimal supervision post 6-months of hiring 18. Willing to be in variable shifts as needed for training coverage Problem solving Outline problem solving requirements in terms of how standardized, varied, complex and interdependent problems and issues are typically faced by this job. Provide examples if necessary. - Competing priorities that tend to undermine the full implementation of planned programs - incumbent needs to influence leadership and management on the value created by the programs to their respective teams and overall ASCI business couple with strong collaboration for appropriate mapping of program calendar and schedules vis-- -vis peaks and valleys of business activities - Limitations and constraints on resources (physical, financial) - incumbents needs to be resourceful and to employ innovative approaches to work within the limitations and constraints Education and experience Indicate the minimum education level and years of relevant experience required to perform the work. Include specific professional designations, licenses, and registrations, if applicable. - MBA in HR with a minimum of 8+ years of experience. - Certification in Trainings (certified to conduct signature programs) preferable - Experience in Competency Management and Assessment preferable - Experience in Facilitation & Coaching Communication scope: Identify the working relationships and contacts with whom this job must interact on a regular basis. Stakeholders: - Employees - First Line Managers/ Managers - Sr. Managers/ Engagement Leaders - Mancom/LT - L&D & HR Team Management Chart: Head- HR - Senior Manager L&D - Manager L&D - Leaders and Managers - L&D requirements identification and planning; consultation on specific L&D, OD interventions required by their respective teams - ASCI L&D/HR team - discussion, dialogue and collaboration on common goals and initiatives; alignment of strategy and programs - ASCI employees- L&D requirements identification; consultation on employee engagement programs and interventions

Delhi NCR

Sun Life - Senior Manager - Learning & Development 

Sun Life - Senior Manager - Learning & Development  ,Job Description for Sun Life - Senior Manager - Learning & Development  in Sunlife Financial in  Delhi NCR for (11-14) years of experience. Apply Now!

Job Description for Sun Life - Senior Manager - Learning & Development  in Sunlife Financial in  Delhi NCR for (11-14) years of experience. Apply Now!