Summit Global Technology - Delivery Manager/Project Manager

Job Opportunity with a Larsen & Toubro Infotech Limited

Position : Delivery Manager / Project Manager / Program Manager / Delivery Lead.

Experience : 10 + years.

Should have IT and Project Management experience in project delivery of various sizes with good track record in increasing productivity, quality, and customer satisfaction.

Dynamics 365 FO - Implementations in Dynamics 365 for client, managing the project timelines, schedule, budget & costing, reporting, managing teams for Multiple projects in Dynamics 365 Finance & Operations, Human Resources and Dynamics Business Central.

- Day To day handling and monitoring of Project activities.

- Ready to work in 24-7 Production Support and Maintenance Project

- Coordinate with multiple Client personnel at various management levels to collect requirements, to troubleshoot issues.

- Defining and Documenting estimations, plans, designs, and status reports.

- Responsible for quality assurance QA and execution of team s responsibility.

- Ensure execution as per ITIL Standards.

- Work on shift scheduling of team members

- Regular monitoring of Support Activities - Ticket monitoring, Application monitoring, Incident Resolution, Request handling, etc.

- For Enhancements - perform SDLC with documentation

- Change Release management in Dev Stage Prod Environments

- Attend Client meetings, Status meetings, etc.

- Preparation of Status Reports

- Should have excellent communication skills