Sulekha.com - Product Manager

We are looking for highly entrepreneurial and creative Product Development Leaders to help innovate, develop and iterate product features for Pro-Manage.

In this position, you will (yes, it is a big list but imagine how much you will learn):

- Assume responsibility for the success of an Epic (related set of features) of Pro-Manage by innovating and developing them to launch and, most importantly, ensuring the use of the Epic feature set by clients

- Be the Epic evangelist and subject matter expert to the technical/developer community

- Further, assume secondary responsibility for customer acquisition/retention/growth and for broader platform innovation based on continuous discovery of customer needs.

- Assume responsibility for the use of the platform by customers and will analyze them consistently and constantly to understand customer preferences and pain points to develop responsive product features

- Understand both stated and latent customer needs using the state-of-the-art continuous discovery and customer journey tracking to specify and enhance product features

- Work closely with Marketing, Customer Success, Business Development and Technology teams to create a delightful and unified customer experience and journey from a prospect to a highly valuable customer.

- Evaluate competitive product/service offerings and draw the best features to incorporate in our own product offering

- Evaluate enabling technologies to improve our product features

- Provide internal and customer training on how to use the product

- Define success criteria for testing and product acceptance.

- Facilitate the creation and maintenance of proper product documentation

The position is based in our headquarters in Chennai.