Sulekha - Product Manager

- We are looking for highly entrepreneurial and creative Product Development Leaders to help innovate, develop and iterate product features for Pro-Manage. In this position, you will (yes, it is a big list but imagine how much you will learn):

- Assume responsibility for the success of an Epic (related set of features) of Pro-Manage by innovating and developing them to launch and, most importantly, ensuring the use of the Epic feature set by clients

- Be the Epic evangelist and subject matter expert to the technical/developer community

- Further, assume secondary responsibility for customer acquisition/retention/growth and for broader platform innovation based on continuous discovery of customer needs.

- Assume responsibility for the use of the platform by customers and will analyze them consistently and constantly to understand customer preferences and pain points to develop responsive product features

- Understand both stated and latent customer needs using the state-of-the-art continuous discovery and customer journey tracking to specify and enhance product features

- Work closely with Marketing, Customer Success, Business Development and Technology teams to create a delightful and unified customer experience and journey from a prospect to a highly valuable customer.

- Evaluate competitive product/service offerings and draw the best features to incorporate in our own product offering

- Evaluate enabling technologies to improve our product features

- Provide internal and customer training on how to use the product

- Define success criteria for testing and product acceptance.

- Facilitate the creation and maintenance of proper product documentation

- The position is based in our headquarters in Chennai.

Experience, Expertise and Qualifications:

- 2+ years of proven experience and expertise

- Digital product development, preferably for consumer internet or SaaS platforms

- Hands-on experience in developing user stories, customer journeys and detailed product specifications

- Working closely and collaboratively with technology teams to deliver product features with quality on time

- Understanding of principles of continuous discovery and agile product development methods

- Understanding of usability and design thinking principles to develop delightful products

- Inclination and capability to analyze platform or product usage by customers to develop responsive features.

Technical skills:

- Outstanding analytical skills of developing insights from data using tools such as Excel, Tableau, R, SPSS

- Outstanding Excel skills

- Strong communication skills, both in spoken and written modes

- Ability to explain features and benefits thereof to others in the team

- High level of comfort with technology and systems

- Product management skills

- Structured forecasting

- Systematic funnel development and prospect follow-up processes

- Experience using CRM and systematically logging all business development data

Personal skills:

- Inquisitive, creative, exploring, adventurous

- Orientation to see the world as full of possibilities.a "Why not?" impulse

- Result- and outcome-orientation

- High degree of enthusiasm, dynamism and drive to succeed

- Capacity of hard work and perseverance

- Maturity to collaborate with peers to achieve overall success

- Academic qualifications required

- MBA from a Top 30 College

- Bachelor's degree in computer science engineering from a reputed college

- Some experience programming a definite plus

What Pro-Manager Offers You:

- Opportunity to develop cutting-edge digital SaaS product development expertise

- Develop competence in marketing, business development, customer success and technology

- Highly entrepreneurial and aspirational work environment that inspires and challenges

- Collaborative and fun work environment

- Learning and development program to help you develop skills

- Well-define career path and progression tracking

- Progressive, nurturing and respectful work culture

- Compensation plus incentives plus stock options