- In depth knowledge of Compensation module with at least 2 full life cycle implementation or support experience
- Preferred Certification in SuccessFactors Compensation Module
- Excellent communication (written and oral) and interpersonal skills
- Customer Centric approach and experience in managing global customer preferred
- Ability to focus on continuous improvement to create internal efficiencies
- Knowledge/experience of any other SuccessFactors module will be an added advantage
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ability to drive client requirements, business process and configuration workshops
- Review End to end implementations and support
- SAP Release Management including Regression testing
- In Depth understanding of integration points for Compensation module
- Manages requirements gathering, service-oriented modeling, analysis and designs activities. Evaluates business requirements and prepares detailed functional and technical (non-exclusive) specifications.
- Will be expected to work creatively and analytically in a problem-solving environment
- Ensure compliance with relevant data privacy and data protection policies and regulations with federal, state and local authorities
- Participate in the review of new functionality for each system release and in the implementation and testing of the release
- Partner with vendors on data accuracy, troubleshooting and business process changes
- Maintain business process documentation
- Manage setup of system content, including loading and testing of new fields, projects, data
- Identify opportunities for improvements to how the application(s) are used (which would be raised to the broader HR Operations (HR Ops) leadership for continuous improvement)
- Involved in UAT reviews and Sign-offs, staging data, walk-through processes with AMS team, explaining the errors and pain points
- Working the errors with the respective team to have them corrected in the system in a timely manner
- Review AMS provided solution or questions, assist in helping understand issues, explaining process and test AMS solutions and regression testing
- Project work, as and when needed
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