Strategic Program & Operations Manager - IT

Strategic Program & Operations Manager

Our Tier1 IT Client is Hiring Strategic Program & Ops Manager in Bangalore Location

Key Responsibilities :

The individual will be supporting the projects on several dimensions and is expected to dynamically prioritize this support as needed:

Strategy Development: Help shape and develop the overall strategy for Legal including the creation of any themes or pillar and associated initiatives to support execution.

Project Shaping & Planning: Undertake project shaping and planning to ensure there is clarity in how milestones will be met and who is responsible for what activities.

Project Reporting & Governance: Create a structure to evaluate success, share information and make decisions

Programme Management (PM): Delivery of project management activities and ensure that milestones are met.

Communications: Ensure clear Communication and Stakeholder Engagement using different channels, as appropriate, to ensure stakeholders are informed and engaged as they should be.

Qualifications and Experience Required:

The following elements are required:

- Minimum of five years working experience in fast-paced project-based roles, be that consulting to external clients (e.g. in Strategy, Consulting or Digital) and/or working on strategic internal initiatives (e.g. in AEE).

- Proven track record of supporting senior client or internal stakeholders in variety of scoping, planning, execution and monitoring activities.

- Experience of working across multiple geographic borders and time zones.

- Demonstrable ability to define a project approach and identify the key factors and constraints; knowledge and competence in identifying risks, issues and dependencies.

- Fluency in Microsoft Office packages (Word, Excel, PowerPoint)

The following elements are preferred:

- Demonstrable knowledge of FORM and application to practical examples.

The following elements are helpful:

- Knowledge of operating model, talent strategy, L&D, change management, communications and culture frameworks.

- Exposure to data analytics, including modelling and visualization.

- Exposure to innovation management

Skills Required:

- Strong evaluation and problem-solving skills: able to identify the real issue, and to anticipate requirements and potential consequences.

- Logical reasoning: able to demonstrate rationale behind any recommendations and achieve consensus around proposed outcomes

- Outstanding spoken and written communication skills: able to deal confidently, tactfully and appropriately with people of different disciplines and at all levels of the organization

- Strong influencing and negotiation skills: able to build strong relationships with multiple global stakeholders quickly via virtual tools; listen, understand and respond to any concerns.

- Prioritization skills: Comfortable working within a large and complex environment with multiple stakeholders and interest groups.

- Task management: Professional and organized approach to delivery. Able to work under pressure and to tight timescales, with minimal supervision.

Personal Qualities Required:

- Strategic thinking and innovation: Able to think strategically but also willing and able to roll their sleeves up and do whatever is needed to achieve key business objectives, diving into detail where necessary.

- Influence and communication: Able to be highly credible and persuasive, influencing key stakeholders and effecting change with or without direct reporting authority.

- Collaboration: Able to work well with others, to build strong relationships, to share knowledge and expertise to foster a sense of trust.