Strategic Leadership Role in Sustaining Business
Key Responsibilities:
Role involves handling following responsibilities :
- Dealing with CXO's
- Customer Onboarding
- Account Escalations
- Customer renewals
- Upsell Campaigns
- Promoting Customer Advocacy
- Customer Retention
- Relationship Management
- Reducing churn
- Increasing revenue
- Bridge the gap between sales and support
- Should have exposure to International Market (EMEA/APAC)
- Having Understanding of Supply Chain Management function would be an added advantage
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