Strategic Account Manager - Telecom

Opening for Strategic Account Manager for Bangalore location for a leading Telecom company (5-10 yrs.)

Position : Strategic account Manager

Exp : 5 - 10 years

Location : Bangalore

Qualification : MBA Full time

Role purpose :

- To maximize the delivery of profitable revenue in Global Enterprise accounts, through the leadership, base management, and motivation of the team.

- To manage and deliver revenue growth from HQ accounts across the country and NHQ accounts with base in the circle. Deliver above across all product lines and maintain a healthy product mix

- Deliver the best in class customer experience with a high NPS score. Work closely with corporate and global teams, creating a seamless and uniform experience for customers across countries & circles.

Key Accountabilities :

- Deliver Revenue growth target in line with the DB in India

- Portfolio engagement across group companies of accounts

- Farming and nurturing deep engagements across levels of identified strategic accounts

- C - Level Customer stakeholder engagement and escalation contact for all customer experience related issues

- Engagement with various circles to deliver the revenue growth within India ( HQ and NHQ)

Core competencies, knowledge and experience :

- Experience in national accounts enterprise solution selling & C Level interaction

- Experience in complex change management and operating in a matrix, fast moving and technical environment.

- Team player, strong influence and relationship management skills, customer centric.

- Strong communication and conflict management skills

- Ability to multitask

Key performance indicators :

- Revenue and Subase Growth Target for India

- Drive C level Customer engagement & promote telecom products and solution amongst them.

- Order Booking for Fixed line and Gross additions for mobility numbers