Strategic Account Manager - IT Domain - Financial Services

What will you do every day?

- Manage the account end to end and own Account Health and revenue management for assigned Accounts.

- Build Account relationships by championing Customer Advocacy to increase our penetration in the Account & nurture overall Account Health.

- Provide technology thought leadership to customers by aligning technology Cross solutions to their digital transformation needs and influence solution adoption.

- Create strong support for new opportunities and secure their willingness to advocate on behalf.

- Manage Account Nurturing by discovering and evangelizing new use cases for the customer through strategic value-based selling, business case definition, ROI analysis, cross-channel references and Competition landscape

- Own and close complex decision cycles and bring back customer-captured intelligence to product, strategy, and services team to improve products and services.

- Discover each channel's business priorities and review channel/customer metrics , understand account health to drive value conversations with customers.

- You will program-manage impactful joint success plans and drive processes and team to Success orchestrating the cross-functional support

- Keep up with the trends in the industry and platform capabilities of the competition to educate customers on sales tech to improve the value proposition .

About You :

- You have 10 - 12+ years of customer-facing B2B Enterprise software experience, ideally in a Account Management, Sales, Customer Success, Program Management, or

Consulting role :

- You have a deep understanding of the Financial Services industry, especially with large Financial Services organizations

- You have experience of growing accounts with large and complex pursuits (>$M+) and exceeding revenue achievement.

- You exhibit thought leadership and genuine curiosity about Digital Trends and emerging technology.

- You are consultative and are able to navigate the complexities and needs of clients across industry and lifecycle with the ability to apply your expertise contextually

- You have a proven ability to guide, lead and coach client leadership/project teams across the lifecycle of complex programs and strategic initiatives

- You have an understanding of project management techniques and tools for large complex business transformation projects.

- You have the ability to mobilize and inspire a diverse and geographically dispersed Account Team to drive successful business outcomes for the customer