Store Manager - High-end Gourmet Retail Food/Luxury Hospitality

Responsibilities:

Leadership & Team Management:

- Build, motivate, and lead a high - performing team passionate about food and service.

- Foster a collaborative and positive work environment, promoting growth and development.

- Implement effective training programs and coaching initiatives.

Customer Experience:

- Develop and execute strategies to deliver exceptional, personalized service that exceeds customer expectations.

- Create a vibrant and engaging store atmosphere that reflects the brand's unique identity.

- Cultivate relationships with high - end clientele, understanding their needs and exceeding their expectations.

Operations & Merchandising:

- Manage all aspects of store operations, ensuring smooth daily functioning and efficiency.

- Oversee inventory control, procurement, and pricing strategies for a diverse range of gourmet food products.

- Implement creative merchandising strategies to showcase products in an alluring and inspiring manner.

- Stay abreast of new food trends and curate a unique and exciting product selection.

Financial Performance:

- Drive sales growth and achieve profitability targets.

- Monitor sales trends and optimize pricing strategies.

- Manage budgets effectively and identify cost - saving opportunities.

Marketing & Community Engagement:

- Collaborate with marketing team to develop and execute brand - building initiatives.

- Cultivate partnerships with local producers, artisans, and chefs.

- Host unique events and workshops that foster community engagement and brand awareness.

Qualifications:

- 8+ years of proven experience in High - end Gourmet retail food stores/Luxury Hospitality.

- Demonstrated track record of exceeding sales targets and driving profitability.

- Strong leadership and team management skills, with the ability to motivate and develop staff.

- Passion for food and exceptional customer service, ideally with knowledge of gourmet products and trends.

- Excellent communication and interpersonal skills, with the ability to build relationships with diverse clientele.

- Strong analytical and problem - solving skills.

- Proficient in retail management software and technology.

Bonus points:

- Experience in implementing innovative retail concepts or technologies.

- Understanding of sustainability practices and commitment to ethical sourcing.

Benefits:

- Competitive salary and benefits package.

- Opportunity to work in a dynamic and rapidly growing company.

- Be part of shaping the future of luxury food retail.

- Make a real impact on the lives of customers and colleagues.