Stay Vista - Key Account Manager

Key Account Manager

- Serve as the point of contact for all owner matters

- Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained, and well cared for.

- Oversee guest experience, the staff at the villa, and any other stakeholder associated with the villa which may impact the owner.

- Meet and maintain company standards and metrics related to owner satisfaction

- Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis