State Head - LAP

Plan & execute the LAP strategy for month/quarter to ensure goals are achieved - Work with support functions for optimum TAT and service delivery. Sanction & disbursement of files per month as per targets assigned - Identify potential channel partners based on agreed profiles and ensure tie up is in accordance with the business plan & SOPs. - Control, monitor & expand distribution network, carry out marketing, sales & brand building activities to attract new customers

- To ensure high customer satisfaction level by maintaining high FTR%, faster end to end TAT & the fastest resolution of customer complaints.

- Targets and productivity to be achieved by generating maximum potential business in areas / location of prime market through branches, DST & channels allocated/appointed from the area falling under work purview. Allocation can be of channels or DST/branches or of both. Area of work also may change from time to time.

- To meet branch cross sell targets. All branches need to be activated for business and appointment/allocation of BDRs in these branches need to be logical and linked to the Branch targets.

- To generate maximum revenue by ensuring IRR & PF are as per budget or above that.

- Highlighting and grabbing business opportunities with innovative approach for conversion of untapped segments of internal/external customers

- Engage with customers & manage relationships with DSAs to pitch business loan products and build a quality portfolio for Company

- Carry out pre and post loan disbursal activities for business loans, and work towards renewal loans

- Understanding of the product and competition practice in given space

- Self-motivated and Perseverance to achieve the end objective of activity undertaken within timeline

- Ability to understand business financials & assess health of cases

- Relationship building & networking

- Internal stakeholder management

- Good analytical skills